South America:
Delivered

Rocio Montoya

Crewing Division Manager

Rocio “Rochi” Montoya was born in Córdoba, Argentina, and raised in the resort town and capitol of Tierra Del Fuego, Ushuaia. Before joining Delver Agents in 2022 as Crewing Division Manager, she worked at a social security office while taking on various informal jobs to support herself during her time at university.

Though she already boasts a History degree with an emphasis on Asian and African studies, she is currently pursuing an additional degree in Tourism Resource Management.

Her favorite part of working with Delver is having the opportunity to connect with the unique cultures and perspectives of a diverse client base while upholding universal values of common empathy.

How does she help deliver Delver’s mission of providing excellent customer service? “Continuous learning and skill development is the priority,” she says. “By staying informed and empathetic I’m able to build strong client relationships, which in turn helps to foster a supportive, respectful work environment.”

In her spare time, Rochi enjoys reading, traveling, learning new languages, and exploring nature with her family.

Facundo Couto

Warehouse Division Manager

Facundo “Facu” Couto was born in Ushuaia, Argentina, then moved to Buenos Aires with his family at the age of four. Soon after elementary school he returned to Ushuaia, where he continued to live out his childhood and eventually got his first job at a TV agency. Shortly after his 19th birthday in 2013, he joined Sealand Agents and Suppliers, which soon became Delver Agents—where he currently works as Warehouse Division Manager.

Throughout his professional life, Facundo has always brought an uncompromising commitment to personal responsibility, a trait he displays daily through his work with Delver. “I work hard to find new ways to deliver the best customer service possible,” he says. “It’s import to make our clients feel comfortable, knowing they’re well taken care of.”

Facundo’s favorite parts of the job are the new challenges each day presents and having the opportunities to satisfy the requests of Delver’s diverse client base, no matter how great or small.

When he’s not managing Delver’s Warehouse Division, you can find Facundo spending leisure time with friends, playing football, fishing, and enjoying all the beautiful nature Ushuaia and the surrounding area have to offer.

Jimena Goetz

Invoicing Division Manager

Jimena hails from Rufino, Argentina, a small agricultural town in the southern part of the Santa Fe province. After graduating from the Universidad Nacional de Lomas de Zamora, she worked part-time in several different fields before landing an Administrative Assistant role at an agricultural company. After five years there, she joined Delver Agent in Ushuaia, where she’s served as an Accountant for seven years.

According to Jimena, every day presents a new opportunity to fulfill her clients’ needs. “We are constantly striving to improve our performance,” she says. “Our invoicing department is always meeting new challenges, and we continually look for ways to guarantee better service. Our clients understand this and know they can rely on us.”

When she’s not responding to the evolving accounting needs of her clients, Jimena enjoys reading, going to the movies, playing video games, walking, and riding her bike. She is also a huge fan of sports and music, and finds her home of Ushuaia perfect for both.